How working with us actually goes.

Six stages, laid out honestly. Every project we have run has followed some version of this, and we are telling you upfront so you know exactly what you are getting into. Read what we've learned →
01FIRSTMESSAGE

You tell us what is going on.

A few paragraphs in your own words is enough. What you want automated, what is breaking today, who owns it right now, and what working would actually look like.

No form required, an email works just fine.
02NEXTOUR READ

We send back an honest read.

Within 48 hours of hearing from you. A short architecture sketch, the tradeoffs we actually see, and whatever questions we still have.

It might be wrong here and there, but it is real work either way.
03THENDECISION

A straight yes, or an honest referral.

If this is something we should build, we say so plainly and put it in writing. If it is not the right fit, we point you toward someone we actually trust for that kind of work.

We say no far more often than we say yes.
04BUILDBUILD

We build it, and you hear from us every week.

You get an honest update every Friday, what shipped, what is still unclear, and where we need a decision from you. Code, infrastructure, and monitoring are all built in from day one, not bolted on later.

You are never the last one to find out what's happening.
05HANDOFFHANDOFF

A real person takes the keys.

Whoever is going to actually live inside this system gets trained, gets real documentation, and gets full control. They can see every decision, undo anything, and override whatever they need to.

A system nobody actually owns is not really a system.
06ONGOINGONGOING

We stay on call.

A quiet retainer. We keep an eye on it, patch what needs patching, and improve it over time. If the system ever surprises you, we pick up the phone.

Built to keep running long after we're not in the room anymore.

What to actually tell us.

You can use the form below, or just write us an email covering the same ground. Either way, these are the five things worth actually answering.
01
THE WORK
What the actual work is, in plain English, not your tech stack, the real operation.
02
THE PAIN
What breaks today, how often, and who feels it first.
03
WHO OWNS IT
Who owns this right now, and who should own it once it is working.
04
WHAT WORKING LOOKS LIKE
What working actually looks like, in real numbers or just in the rhythm of a normal week.
05
WHAT YOU HAVE TRIED
What you have already tried, and why it did not stick.

Tell us what's going on.

Five short sections, about five minutes. Fields marked * are required, everything else just helps us understand your situation better. You will get a receipt right away and a real reply within 48 hours.
// 01ABOUT YOU
// 02CONTEXT
// 03THE PROBLEM
// 04DETAILS
// 05HOW TO REACH YOU
Submitting sends this straight to someone on our team, not a mailing list, not a drip sequence. We reply within 48 hours, always.

What we don't take.

These are not preferences, they are rules we have actually written down after running enough projects to know the difference between work that ships and work that just drifts.
// 01
NO PURE DEMOS
We are not interested in building a proof of concept chatbot that never actually goes anywhere. If it can't run in real production, we won't write it.
×
// 02
NO ENGAGEMENT WITHOUT AN OPERATOR
Every system needs one real person who actually lives inside it day to day. If you can't tell us who that person is, we can't start.
×
// 03
NO IRREVERSIBLE AUTOMATION
We won't ship anything that can't be undone by a single action from an operator, with a clean trail behind it.
×
// 04
NO RUSHED TIMELINES
Real systems are not built in two-week sprints, and we do not pretend otherwise.
×